Website Design Process & Terms:

1) We meet for a project discovery call over zoom to understand the scope of the branding / logo design project. Click Here to Book!

2) We agree upon the correct colors and design idea.

3) Within 3 days project discovery call, a first draft will be presented to the client for review.

4) Any changes that need to be made after the initial review will be done within two days.

5) Our goal is to finish every logo design within 7 days of actually starting.

6) All logos need to be paid in full before work can begin.

7) If the more than 3 revisions are needed, additional charges may be added.

Refund Policy:

All projects take time to set up, develop and have upfront expenses. Therefore, all refunds are the discresion of Stargazers Unite. Unless there are extenuatiating circumstanaces, all payments are NON-REFUNDABLE.

Explanation of Policy:

It is always our goal at Stargazers Unite to have 100% of our clients 100% satisfied, but from time to time a client is unhappy with the results. Normally, this is a because the client is either unable to provide the correct information or does not commuicate their expectations for their projec in a proper fashion to allow their project to be completed.

In most situations Stargazers Unite is happy to offer revisions to the project, but not a refund.

Important to Note:

Stargazers Unite has a ZERO TOLERANCE policy for hate speech, hostile behavior and  harassment. If at any point during the process of developing your project you choose to behave in this manner, work will IMMEDIATELY CEASE. Work will be considered complete and  NO REFUND will be issued.